NoviSmile ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect through our website at https://novismilerogers.com (the "Site"), how we use it, and your choices regarding that information.
Information We Collect
We collect information you voluntarily provide when you complete a form, request a consultation, or contact us, including:
- Your name
- Email address
- Phone number
- Information you provide about your dental needs or situation
We also automatically collect limited technical information such as browser type, device information, and pages visited, through cookies and similar technologies.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and schedule consultations
- Send appointment reminders, confirmations, and service updates
- Send marketing communications where you have provided consent
- Improve our website and services
- Comply with legal obligations
SMS / Text Messaging & Mobile Opt-In
When you provide your phone number and check a consent box on our form, you agree to receive text messages from NoviSmile. Message types and consent are collected separately for (1) transactional/notification messages and (2) marketing messages. You are never required to consent to text messages as a condition of receiving our services.
- Message frequency varies.
- Message & data rates may apply.
- Reply STOP to unsubscribe at any time.
- Reply HELP for assistance.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. Information sharing with subcontractors who provide support services (such as customer service or message delivery providers) is limited to what is necessary to deliver our messages and is not used for their own marketing.
How We Share Information
We do not sell your personal information. We may share information with trusted service providers who help us operate our website and communications (for example, our CRM, hosting, or messaging providers), only as needed to perform services on our behalf, and we may disclose information when required by law. As stated above, mobile opt-in data and consent are never shared with third parties for their marketing.
Cookies & Tracking
Our Site uses cookies and similar technologies to understand how visitors use the Site and to improve your experience. You can disable cookies in your browser settings, though some features may not function properly.
Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Protected Health Information (HIPAA)
This Site is an informational and marketing website. Any protected health information (PHI) collected in the course of providing dental or surgical care is handled in accordance with HIPAA and our separate Notice of Privacy Practices, which is provided to patients of the practice.
Children's Privacy
Our Site is not directed to children under 18, and we do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us so we can remove it.
Your Choices
You may opt out of marketing emails using the unsubscribe link, opt out of text messages by replying STOP, or contact us to request access to or deletion of your personal information.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.
Contact Us
NoviSmile
901 S Promenade Blvd, Suite 101, Rogers, AR 72758
Phone: (855) 458-9911
Email: info@novismilerogers.com